Report a Car Shipping Company
Share what happened with a broker or carrier. Every report is reviewed before a summary is published, and your details stay private.
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- 1Company details
- 2Your experience
- 3Evidence
- 4Review
Why your report matters
- Warns other customers about the same pattern
- Helps reviewers spot unlicensed operators
- Gives companies a chance to put things right
Your information stays private
We never publish your name, contact details or evidence. Published summaries are paraphrased by reviewers.
Tips for a helpful report
- Include dates and amounts paid
- Explain what was promised vs. what happened
- Note the USDOT or MC number you were given
- Keep it factual and avoid other people's personal details
What happens next
- Report received
- Checked by reviewers
- Company can respond
- Published summary
Red flags to watch for
- No USDOT or MC number, or one that doesn't match the company name
- Demands full payment before a carrier is assigned
- Only accepts wire transfer, payment apps, crypto or gift cards
- A quote far below every other company
- No written contract or unclear cancellation terms
- Stops answering after you pay
- Uses a different name than the official FMCSA record
Also file an official complaint
- FMCSA National Consumer Complaint DatabaseFile a complaint about a broker or carrier.(opens in a new tab)
- FTC ReportFraudReport fraud and scams to the Federal Trade Commission.(opens in a new tab)
- FBI Internet Crime Complaint CenterReport online fraud, including fake escrow and sales.(opens in a new tab)
- Your state attorney generalFind your state's consumer protection office.(opens in a new tab)
Frequently asked questions
Is my information kept private?
Yes. We never publish your name, contact details or the evidence you upload. Reports appear only as paraphrased summaries.
What happens after I submit a report?
Reviewers check it for consistency, match the company to FMCSA records and invite the company to respond before a paraphrased summary is published.
Can I report anonymously?
Your name is never published. We need a way to contact you in case reviewers have questions, but it stays private.
Should I also file an official complaint?
Yes. File with FMCSA's National Consumer Complaint Database and the FTC. Our report doesn't replace an official complaint.
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