Haulwide Score Methodology
- Estimates clearly labeled
- Independent company rankings
- Free to compare
- The same rules for every company
- No paid rankings or Scores
- Estimates labeled as estimates
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How a Score is shown
Illustration only. Scores run from 1 to 10 with one decimal place.
Score ratings
Every Score falls into one of these bands.
9.0–10.0
Exceptional
8.0–8.9
Excellent
7.0–7.9
Very good
6.0–6.9
Good
5.0–5.9
Fair
1.0–4.9
Poor
What the Score means
The Haulwide Score summarizes how a company performs in the areas that matter most when you ship a car. It's calculated from five categories and shown on a scale from 1 to 10, with one decimal place.
The five categories
Customer reviews
Verified ratings from real shipments.
- Average verified rating
- Number and recency of reviews
- Patterns in positive and negative feedback
Pricing and transparency
Whether quoted prices hold up.
- Quote accuracy against final prices
- Clear inclusions and fees
- Deposit and cancellation terms
Services and options
What the company can move and how.
- Open and enclosed transport
- Expedited and inoperable service
- Door-to-door and multi-car options
Coverage and reliability
Where it operates and how dependable it is.
- States and routes served
- On-time pickup and delivery
- Consistency across seasons
Claims and support
How problems get handled.
- Complaint history and resolution
- Damage claim handling
- Responsiveness to customers
| Category | Weight | What it rewards |
|---|---|---|
| Customer reviews | 30% | Consistently good verified experiences |
| Pricing and transparency | 25% | Quotes that match what customers pay |
| Services and options | 20% | Range of transport options offered |
| Coverage and reliability | 15% | Wide service area and on-time pickups |
| Claims and support | 10% | Fair, fast handling of problems |
Customer reviews
- Weight
- 30%
- What it rewards
- Consistently good verified experiences
Pricing and transparency
- Weight
- 25%
- What it rewards
- Quotes that match what customers pay
Services and options
- Weight
- 20%
- What it rewards
- Range of transport options offered
Coverage and reliability
- Weight
- 15%
- What it rewards
- Wide service area and on-time pickups
Claims and support
- Weight
- 10%
- What it rewards
- Fair, fast handling of problems
Each category is scored from 1 to 10, then combined using these weights. The same weights (methodology version 1.0) apply to every company, and any future change will be published as a new version.
Where the data comes from
- Verified customer reviews submitted on Haulwide
- FMCSA registration, authority and insurance records
- Comparisons of quoted and final prices on shipments
- Reviewed complaint reports
- Service information confirmed with the company
How we check the data
- Confirm licensingMatch the company to active FMCSA authority and insurance filings.
- Verify reviewsCheck that reviews are tied to real shipments and follow our standards.
- Review complaintsLook for consistent patterns rather than one-off reports.
- Check quote accuracyCompare quoted prices with what customers actually paid.
- Keep it currentRecalculate as new data arrives and review sudden changes.
When data is limited
A company with too few verified reviews or incomplete records may show a limited-data label instead of a full Score, so a small sample never looks more certain than it is.
Frequently asked questions
Can companies pay to change their Score or ranking?
No. Scores and rankings are calculated the same way for every company. Advertising never changes them, and any sponsored placement is clearly labeled.
Advertising disclosureWhat if I had a bad experience with a highly rated company?
Please write a verified review or report the problem. Consistent, verified feedback affects the Score over time.
Write a review
Can I suggest a company to be reviewed?
Yes. Contact us with the company name and its USDOT or MC number.
Contact usHow often are Scores updated?
Scores are recalculated as new verified reviews, pricing and complaint data arrive.
More about our methodology
- Company Ranking MethodologyEligibility, ordering and updates.
- Pricing Data MethodologyHow price estimates are built.
- Verified Review MethodologyVerification, moderation and privacy.
- Methodology overviewPrinciples behind all our data.
- Market data methodologyHow market figures are calculated.
- Editorial policyHow we write and correct content.
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