Is Neptune Auto Transport legit, or a scam?

It is a real company: FMCSA listed an active registration for Neptune Auto Transport LLC under USDOT 3824247 when we checked on Oct 5, 2026, with a record dating from 2022. A license means a company may legally arrange your shipment; it says nothing about whether they are good at it. Check the reviews, get the total price and cancellation terms in writing, and look the USDOT number up yourself before you pay.

Does Neptune Auto Transport require a deposit?

Neptune Auto Transport doesn't publish its payment terms in the sources we checked. Ask when payment is due, whether any deposit is refundable and what cancelling costs, and get the answers in writing.

Does Neptune Auto Transport offer enclosed transport?

Yes. Neptune Auto Transport lists enclosed transport, which protects luxury, classic and other high-value vehicles from weather and road debris.

What do customers say about Neptune Auto Transport?

Haulwide hasn't collected verified reviews for Neptune Auto Transport yet, so it doesn't have a Haulwide Score. You can read its current ratings on the BBB, Trustpilot and Google, and search FMCSA's National Consumer Complaint Database.

Where is Neptune Auto Transport located?

Neptune Auto Transport is based in Brooklyn, NY, which matches its FMCSA registered address.

BrokerFMCSA authority active — broker

Neptune Auto Transport

Brooklyn, New York auto transport broker arranging open and enclosed vehicle shipping nationwide, including classic and non-running cars.

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Haulwide Score: Not yet rated; Needs verified reviews
USDOT / MC: 3824247 / MC-1384866; From FMCSA records
Facts checked: Oct 5, 2026; Sources listed below

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BrokerFMCSA: property broker
FMCSA record since 2022Founding year not confirmed
Brooklyn, NYHeadquarters
Ask about depositsTerms not confirmed in our sources

Is Neptune Auto Transport legit?

Neptune Auto Transport is a real, FMCSA-registered company: the license checks below pass. That is the floor, not a recommendation — check the reviews and the terms before you pay.

FMCSA registrationActive when we checked on Oct 5, 2026. Neptune Auto Transport LLC holds USDOT 3824247.
Operating authorityMC-1384866, classified by FMCSA as property broker.
Years on recordFMCSA has had a record for this company since 2022 — 4 years. A long record is not a guarantee, but a brand-new one on a company claiming decades of experience is worth asking about.
Registered addressBrooklyn, NY.
Reported to HaulwideNo Scam Watch report about Neptune Auto Transport has been filed with us. That means nobody has told us, not that nothing has happened.
Financial securitySurety bond (BMC-84) on file with Great American Insurance Co., since Apr 7, 2026. A broker cannot hold authority without it.

What a license check cannot tell you

A license says a company may legally arrange your shipment. It does not say they are good at it.
Authority can lapse between our checks, so look the USDOT number up yourself before you pay.
Most complaints in this industry are about pickup delays, price changes after booking and damage claims — none of which show up in a registration record.

Check USDOT 3824247 yourself Scam Watch

About Neptune Auto Transport

Neptune Auto Transport is an auto transport broker: it arranges your shipment with a licensed carrier instead of moving cars with its own trucks. It is based in Brooklyn, NY.

FMCSA records list Neptune Auto Transport LLC under USDOT 3824247 and MC-1384866, with a registered address in Brooklyn, NY. The record dates from 2022 and was active when we checked on Oct 5, 2026.

Services it lists include Open transport, enclosed transport, door-to-door, inoperable vehicles and classic cars.

Visit Neptune Auto Transport's website

FMCSA registration and authority

Registration from the FMCSA Company Census File; operating authority read live from the Licensing & Insurance carrier file.

Legal name: Neptune Auto Transport LLC
Doing business as: None listed
USDOT number: 3824247
MC number: MC-1384866
Operation: Property broker
Registered address: Brooklyn, NY
On record since: 2022
USDOT registration: Active (checked Oct 5, 2026)
Operating authority: Active as a broker

Operating authority from the FMCSA Licensing & Insurance carrier file (opens in a new tab), read when this page was built. It is a different record from the registration above: the registration means the company keeps its details on file, and the authority is what permits it to move vehicles for hire.

Financial security on file

Surety bond (BMC-84) with Great American Insurance Co., on file since Apr 7, 2026. A broker must keep $75,000 of security filed to hold authority.

FMCSA snapshot Insurance register How to verify a company

Services offered

As listed by the company or the sources below.

Also listed

Motorcycles, RVs and boats
Overseas shipping

Payment terms and programs

In the company's own words where possible. Confirm them in your contract.

Payment

Payment terms weren't published in the sources we checked. Ask when payment is due and whether any deposit is refundable.

Get the total price, pickup window, cancellation terms and the carrier's insurance in writing before you pay.

Ratings and reviews on other sites

Trustpilot's figures, read by hand on Oct 5, 2026. Ratings move, so the link is the live one.

4.1out of 5 on Trustpilot· 508 reviews

Complaints and claims

No complaints about Neptune Auto Transport have been reported to Haulwide yet. Before booking, check these places for complaints and how they were handled:

FMCSA National Consumer Complaint Database (opens in a new tab) for complaints against brokers and carriers
Better Business Bureau (opens in a new tab) for complaints and company responses
Haulwide Scam Watch for scam patterns to look out for

A complaint isn't proof of wrongdoing. Look at how complaints were resolved, not only how many there are.

Report an issue

Haulwide reviews

No reviews yet

Shipped a car with Neptune Auto Transport? Reviews are checked against proof of booking before they count toward a Haulwide Score.

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How booking works

Request a quote and book with Neptune Auto Transport.
Neptune Auto Transport offers your shipment to licensed carriers and assigns one.
The driver inspects your car at pickup and you both sign the bill of lading.
Inspect the car at delivery and note any damage before you sign.

Before you book

Look up USDOT 3824247 and confirm the authority is still active.
Get at least three quotes for the same route and dates.
Ask which carrier will move your car and see its insurance certificate.
Photograph your car at pickup and note any damage on the bill of lading.

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