Verified Review Methodology
- Estimates clearly labeled
- Independent company rankings
- Free to compare
- The same rules for every company
- No paid rankings or Scores
- Estimates labeled as estimates
Free · No obligation · About a minute
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What makes a review verified
A verified review is tied to a real shipment, such as a booking made through Haulwide or documentation showing the customer used the company. Only verified reviews count toward the Haulwide Score.
Moderation standards
- Reviews that can't be tied to a shipment
- Reviews written by the company, competitors or people with a conflict of interest
- Paid or incentivized reviews
- Personal information about customers, drivers or staff
- Abusive language, spam or off-topic content
Privacy
Reviewers appear by first name and last initial. We never publish contact details, documents or evidence submitted for verification.
Company responses and disputes
- Companies can replyVerified companies can post one public response to each review.
- Disputes are reviewedCompanies can flag a review that breaks our standards.
- Decisions are explainedWe keep, edit or remove a review based on our standards, not on who complains.
Frequently asked questions
How do you stop fake reviews?
Reviews must be tied to a real shipment, and we look for patterns such as bursts of similar reviews or conflicts of interest before publishing.
Do you remove negative reviews if a company asks?
No. We only remove reviews that break our standards, whether they're positive or negative.
How do I report an error?
Contact us with the page, what's wrong and any supporting information. We review corrections and update pages when we confirm a mistake.
Contact us
More about our methodology
- Haulwide Score MethodologyWhat the 1–10 Score measures.
- Company Ranking MethodologyEligibility, ordering and updates.
- Pricing Data MethodologyHow price estimates are built.
- Methodology overviewPrinciples behind all our data.
- Market data methodologyHow market figures are calculated.
- Editorial policyHow we write and correct content.
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